Frequently Asked Questions
Everything you need to know about your next step with Abbot's Shoes.
How do I determine my correct shoe size?
We provide a comprehensive size guide on each product page. Since our footwear is handcrafted, we recommend measuring your foot from heel to toe and comparing it to our brand-specific chart for the most accurate fit.
What is your return policy for footwear?
We offer a 30-day return window for all unworn shoes in their original packaging. Please ensure you try on your shoes on a carpeted surface to avoid scuffing the soles, as damaged items cannot be accepted.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on customs processing and your specific location.
Are Abbot's Shoes made from genuine leather?
Yes, we pride ourselves on using premium, ethically sourced full-grain leather and high-quality suedes to ensure durability, breathability, and long-lasting comfort.
Do you offer professional shoe repair or resoling?
While we do not offer in-house repairs, many of our formal styles feature Goodyear welt construction, which allows them to be easily resoled by any professional cobbler.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.